DATA & COOKIES POLICY

Last update: 8th of October 2026

We respect your concerns regarding the protection of your privacy and personal data. This Information Notice on the processing of personal data and Cookies (the “Notice”) sets out what information is collected and how your personal data is processed. The terms “we”, “our” and “us” refer to the data controllers identified below.

Amendments to the Notice

We may occasionally amend this Notice by publishing a new version on the Site. We therefore invite you to consult it regularly.

You will be informed of any substantial amendment either by means of a banner on the Site summarising the main changes made, or by email.

For any questions relating to the processing of your personal data, you may contact us:

 

  • by post, at the following address: Champagne Deutz SA (Maison Delas Frères) – 16 rue Jeanson – BP 9 – 51 160 AY – France;

or

  • by email (contact@contact@delas.com)

 

WHAT ARE THE ROLES AND RESPONSIBILITIES OF OUR COMPANIES WITH REGARD TO THE PROCESSING OF YOUR PERSONAL DATA?

“The processing of personal data carried out on this website www.delas.com (the “Site”) is performed, as joint data controllers within the meaning of the General Data Protection Regulation of the 25th of May 2018 (“GDPR”), by:

 

Groupe Roederer Collection, a French public limited company (société anonyme) whose registered office is located at 21 Bd Lundy, CS 40014, 51722 Reims Cedex, France, registered under number 335 681 169 RCS Reims; and Champagne Deutz SA (Maison Delas Frères), a French public limited company (société anonyme) whose registered office is located at 16 rue Jeanson, BP 9, 51 160 AY, France, registered under number 335 681 359 RCS Reims.

Finally, and in the cases referred to below, some of our partners, such as social networks, may act as independent data controllers: we invite you to consult their Personal Data Policies, for example:

 

WHAT DATA DO WE COLLECT?

We collect three types of personal data concerning you in order to achieve the purposes described below in the section “For what purposes do we use your data and on what legal basis?” of this Notice.

 

Data that you provide directly to us

  • Identification data, namely your first name, surname, title, place of residence, date of birth, postal address, country of residence, email address and telephone number;
  • Personal data that you may voluntarily include in messages that you send to us

 

Data that we collect automatically

  • Connection data, and in particular information concerning your device — computer, tablet or smartphone — used to connect, as well as your use of the Site (such as your device’s operating system, the type of browser you use, whether or not a proxy is used, the location of the device inferred from your IP address, access times, pages visited, and the link that enabled you to access our Site). Please also see the Cookies section below.

 

Data that we collect from third parties

  • Data provided by social networks: this refers to information provided to us by social networks, including the fact that you use those networks and the associated advertising identifiers that you use via our Site. In particular, when you share your experience with us with other customers, you use a social network and you communicate information about yourself to that social network and to us. These communications are governed by the privacy policies of those social networks, to which we refer you.
    • Data provided by partners: this refers to information provided to us by third-party partners with whom you have had a relationship and whom you have authorised to share personal data concerning you with us for commercial prospecting, advertising targeting purposes or booking for wine tourism and visits to the domain (Vintrail partner).

 

PROTECTION OF PERSONS WHO HAVE NOT REACHED THE LEGAL DRINKING AGE

Access to the Site is governed by the General Terms and Conditions and we do not intentionally collect any personal data relating to persons who have not reached the legal age for consuming and/or purchasing alcohol under the legislation in force in their place of residence, unless required or permitted by law.

However, if you believe that we may be processing the personal data of persons who have not reached the legal age for consuming and/or purchasing alcohol, please inform us by sending a request to contact@delas.com; we will delete this information as soon as possible.

 

FOR WHAT PURPOSES DO WE USE YOUR DATA? ON WHAT LEGAL BASIS? AND HOW LONG DO WE KEEP YOUR DATA?

We collect and process your personal data for the purposes and on the legal bases listed below.

As a general rule, your personal data is kept only for the period necessary for the purpose for which it was collected (see table below), unless you request its deletion or withdraw your consent where the processing is based on consent.

 

Purpose of processing

Restriction of access to the Site and/or newsletters to an audience of legal drinking age.

Management of Maison Delas Frères customer and prospect relations via social networks

Your data is processed for the purposes of:

  • (i) moderating our social network pages; and
  • (ii) managing customer relations via social networks, including Maison Delas Frères’s brand image;
  • (iii) showing you targeted advertising and finding other people like you on social networks.

Sending communications about products, services, offers, promotions, benefits, events and information that may be of interest to you.

  • We collect and process your personal data in order to manage and dynamically develop our commercial relationship, promote our corporate image and inform you about our products and services.

Organisation of competitions

We process your data:

  • (i) for the purposes of Maison Delas Frères competitions, in particular their organisation, taking account of your participation and sending prizes where applicable;
  • (ii) to send you our electronic communications and/or share certain information with our commercial partners for commercial prospecting purposes.

Organisation of Site security

As a general rule, you may browse the Site without having to provide us with data that identifies you. However, information about your browsing is automatically collected (see the section “Data that we collect automatically”) in order to ensure the security of the Site.

Management of disputes and litigation

Compliance with applicable laws, court orders, other legal proceedings or the requirements of any authority.

Creation and management of your online account through our partner Vintrail.

Your personal data is processed for the purpose of creating and managing your online account.”

Management of e-commerce transactions through our partners Vintrail and Viva.

Your personal data is processed for the purposes of:

(i) fulfilling your orders (providing the booked experiences, processing transactions and invoicing,

including payment processing, payment incident management and fraud prevention, and delivering the booked services);

(ii) preventing and detecting payment-related fraud;

(iii) producing commercial statistics to monitor our business performance and perform customer segmentation

for marketing purposes.

Fight against counterfeiting and against sales of products made in breach of our general terms and conditions

Detecting and preventing fraud and counterfeiting.

 

Reasons making the processing of your data by our services necessary (legal bases)

  • Legal obligation on our part
  • (i) and (ii) Our legitimate interest (management of customer and prospect relations and of its brand image)
  • (iii) Consent
  • Consent to receive our communications electronically in accordance with Article L.34-5 of the French Postal and Electronic Communications Code (if you wish to change your choices, simply contact us).
  • Consent when you enter your email address to receive our newsletter in the field indicated for this purpose on our website.
  • Legitimate interest in developing our commercial relationship with you.
  • (i) Performance of a contract for the management of the competition.
  • (ii) Consent to receive commercial prospecting from Maison Delas Frères and/or Maison Delas Frères’s partner.
  • Legitimate interest in the proper functioning, optimisation and security of the Site.
  • Legitimate interest in defending our interests in court and preparing our defence in litigation proceedings.
  • Legal obligation concerning us

(i) Performance of a contract (Terms & Conditions) with you.

(ii) Your consent when you provide your email address to create your online account.

(i) Performance of a contract (Terms & Conditions).

(ii) Compliance with our legal obligations to retain accounting records relating to financial transactions.

(iii) Our legitimate interest in improving our services, protecting both our business and our customers, and preventing fraud.

You have the right at any time to request human intervention, express your point of view, and contest any automated decision by contacting our Customer Service team (see the Contact Us section).

  • Legitimate interest in fighting counterfeiting and protecting our distribution network

 

Data retention periods

  • Retention for the duration of the connection to the Site
  • 3 years from your last contact with us
  • Until you unsubscribe using the unsubscribe links provided for this purpose in the communications; or
  • 3 years after your last interaction with a communication that we sent to you.
  • (i) For the duration of the competition and, where applicable, for the period necessary to provide the prizes.
  • (ii) By using the unsubscribe links provided for this purpose in the newsletters; or 3 years after your last interaction with an email that we sent to you.
  • Retention of data for the duration of security and integrity operations, which may vary depending on the operations carried out (from 3 to 6 months).
  • Duration of the claim, then retention within the limits of the applicable limitation rules from the date of its resolution; and/or
  • In the event of legal proceedings: retention of data for the duration of the proceedings until full enforcement of the court decision or settlement agreement.
  • For the period provided for by the applicable law or the relevant judicial or administrative decision.

For as long as you actively use your account or book services through your online account, or for 3 years after your last login using your account credentials.

Order fulfilment: personal data is retained until the transaction has been fully completed.

 

Billing data: retained for 10 years following order confirmation, in accordance with applicable legal requirements.

 

Fraud investigations: retained for the duration of the investigation (typically 3 to 6 months) and, where applicable, for the duration of any related legal proceedings.

  • 10 years after your purchase on the Site; or
  • In the event of suspected fraud, for the period necessary for investigations; or
  • In the event of legal proceedings, for the duration of such proceedings

 

When we ask you to provide personal data, we clearly indicate whether the information is mandatory or optional and the consequences if you refuse to provide it (for example, that we will not be able to process your request).

Where processing is based on our legitimate interest, we make sure to take into account any potential impact that the use of your data may have on you. If we believe that your interests or fundamental rights and freedoms override our legitimate interest, we will not use your personal data on that basis and will ask you for specific consent.

 

WITH WHOM DO WE SHARE YOUR PERSONAL DATA?

We share data where necessary;

  1. With our affiliated companies within Groupe Roederer Collection:
  2. i) to improve your experience by offering you suitable content, personalised offers and services, as well as communications that better meet your expectations; and
  3. ii) so that they know your preferences and purchase history for our products and services, also in order to improve their visibility, accessibility and performance.

Groupe Roederer Collection acts as our personal data processor and will not use your data for any purposes other than those described above. In particular, Groupe Roederer Collection will not use your data for its own needs, will never contact you for marketing purposes and will not under any circumstances share your data with the Maisons of Groupe Roederer Collection of which you are not a customer or to which you have not given your consent.

  1. With service providers to ensure management of the Site.

In connection with use of the website, some of your information is transmitted to our service providers and processors involved in ensuring management of the Site.

For example: Your connection data and information provided when registering on the Site are hosted by our hosting provider.

  1. With partners so that they may send you personalised offers, subject to your consent.

Certain data is shared, in accordance with your consent, with our commercial partners, who may therefore send you information about their products and services.

  1. With our advisers and service providers specialised in debt collection, in order to enable us in particular to recover our receivables and manage disputes, prevention of unpaid amounts and litigation.

We may also share data concerning you with our external advisers in the event of a dispute (law firms), and with third parties such as debt collection companies.

  1. With social networks

When you use social buttons, data relating to your identification is automatically communicated to those social networks. You also have the option of sharing certain information or content available on our Site on social networks. This use is governed by the terms of use of the relevant social network, which we invite you to consult directly on its website.

  1. With potential purchasers of our assets

Data may also be shared with the final or potential purchaser or recipient of all or part of our business or assets, in particular in the event of a sale or reorganisation (whatever its form).

  1. With judicial and administrative authorities

Data may also be shared with any authority, court, administrative body or any other authorised third party, where the disclosure of personal data is required by law, regulation or court decision, or where such disclosure is necessary to protect and defend our rights.

 

HOW DO WE GOVERN TRANSFERS OF DATA OUTSIDE THE EUROPEAN ECONOMIC AREA?

Given Maison Delas Frères’s presence in many countries around the world, some of your data may be collected, accessed or stored outside your country of residence.

We may transfer personal data to countries outside the European Economic Area (“EEA”), including to countries that have data protection standards different from those applicable in the EEA.

In accordance with Art. 46.2 and 46.1 of the GDPR, any transfer of your personal data outside the EEA is carried out subject to appropriate safeguards compliant with the applicable personal data protection regulations. A copy of the applicable safeguards may be obtained upon request by contacting us.

For any questions concerning data transfers outside the EEA, or to obtain an extract of the standard contractual clauses that we use, we invite you to contact us via the contact form at contact@delas.com.

 

WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?

Access and copy

You have a right of access to and communication of your personal data.

If you cannot access other data, please contact us using the methods indicated in the Contact us section below.

 

Obtain correction of inaccurate personal data

You may also request the correction of personal data concerning you that is incorrect and the restriction of its processing while it is being corrected. Depending on the nature of the processing, you also have the right to request that the personal data in our possession be completed. Please contact us using the methods indicated in the Contact us section below.

 

Withdraw your consent to the processing of your personal data

Where the processing of your personal data is based on your consent (for example, subscribing to the newsletter, the use of cookies and similar technologies on this Site), you have the right to withdraw your consent at any time.

This right is exercised by changing your choices regarding commercial prospecting and newsletter subscriptions, as well as by withdrawing your consent to the placement of cookies by following this link here.

If you cannot withdraw your consent, please contact us using e-mail at contact@delas.com.

 

Obtain deletion of your personal data

You may also request deletion of your personal data in the following cases:

 

  • You consider that the processing of your data is no longer necessary with regard to the services subscribed to or your use of the Site, or the achievement of the purposes referred to in this policy, or that its retention is contrary to law;
  • You have withdrawn your consent to the processing of your data;
  • You object to the processing of your personal data on grounds relating to your particular situation;
  • You object to the use of your data for commercial prospecting purposes;
  • Your data was collected online when you were a minor.

Alternatively, within the limits provided by law, you may request restriction of the processing of your personal data.

Please note that notwithstanding the exercise of your right to deletion or restriction, we may retain certain personal data concerning you where the law requires or permits us to do so, where we have a legitimate reason to do so (for example to enable us to evidence the performance of a contract), for the establishment, exercise or defence of legal claims, or where the exercise of this right infringes the right to freedom of expression and information.

 

Your rights concerning automated decisions based exclusively on automated processing

You have the right at any time to obtain human intervention, express your point of view and contest the decision by contacting us using the methods indicated in the How to contact us section below.

 

Define general or specific instructions relating to the retention, deletion and communication of your personal data after death

You have the right to define general or specific instructions relating to the retention, deletion and communication of your personal data after death; these instructions may be general or specific.

 

HOW TO CONTACT US?

You have the right to obtain clear, transparent and understandable information about how we use your personal data and about your rights.

For any question, you may contact us at the following address:

  • by post, at the following address: Champagne Deutz SA (Maison Delas Frères) – 16 rue Jeanson – BP 9 – 51 160 AY – France; or
  • by email via contact@delas.com

Please note that in order to respond to your request, we may need to ask you to provide proof of identity. We may also ask you to provide additional information or supporting documents.

You also have the right to lodge a complaint with:

– the French Data Protection Authority (Commission Nationale de l’Informatique et des Libertés — CNIL), 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07, regarding any complaint relating to the way in which we collect and process your Data;

– any other personal data protection authority. The list of authorities is available here.

 

COOKIE POLICY

Cookies – what are they?

A “cookie” is a piece of information, such as a tag, that is stored on your computer, tablet or phone when you visit a website. It can identify your device — such as your computer, tablet or phone — each time you visit a website.

Most websites use cookies, and this is the case for our Site.

What are cookies used for?

We use cookies and other data stored on your device in order to:

  • Provide you with a better browsing experience on the Site (in particular by displaying personalised editorial content based on what you have previously viewed);
  • Allow you to set your preferences (choice of country and language);
  • Protect your security and fight fraud;
  • Measure and improve the services offered on the Site;
  • Collaborate with our partners and assess our marketing activities.

What information is covered by cookies?

A cookie will mainly contain:

 

The name of the website from which it originates,

How long the cookie will be stored on your device,

A unique number — generally assigned randomly.

The cookies that we use on the Site

 

We use the following categories of cookies on the Site:

  • Category 1: strictly necessary cookies exempt from consent (our legitimate interest – Art. 6(1)(f) GDPR): These cookies are essential to enable you to browse the Site and use its features. Without these cookies, the services you have requested, such as remembering your login details, cannot be provided.
  • Category 2: performance cookies (your prior consent – Art. 6(1)(a) GDPR): These cookies collect anonymous information about how people browse the Site. The data stored through these cookies does not record any data enabling a particular person to be identified.
  • Category 3: functionality cookies (your prior consent – Art. 6(1)(a) GDPR): These cookies make it possible to remember your choices, such as the location from which you logged in, your language preferences, and your search criteria for products or services. This information may be used to offer you a more personalised experience that is more relevant to your expectations. The information collected through these cookies may be anonymised and does not allow your browsing on other websites to be tracked.
  • Category 4: targeting and advertising cookies (your prior consent – Art. 6(1)(a) GDPR): These cookies collect information about your browsing habits in order to make advertising more relevant to you and to your interests. They are also used to limit the number of times you see an advertisement and to measure the effectiveness of an advertising campaign. These cookies are generally placed by third-party advertising networks. They remember the websites you visit and this information is shared with third parties such as advertisers. For example, we use third-party cookies to provide you with personalised advertising when you visit other websites.
  • Category 5: social network cookies: These cookies allow you to share content from the Site on social networks. These cookies are not controlled by Maison Delas Frères. We invite you to consult the personal data and cookie policies of the relevant social networks to learn more about how their cookies work.

 

Cookies that are not exempt from consent are referred to as “optional cookies”.

 

You can access the list of cookies we use and manage your consents by clicking on our Cookie management tool here. We use our own Cookies as well as Cookies installed by third parties (our partners).

You can access the list of entities and partners that place cookies on our Site by clicking on our Cookie management tool here.

How long are cookies stored on my device?

Session cookies remain stored on your device only for the duration of your Internet session. They are not stored on your hard drive. They are generally used to track the pages you visit in order to offer you a more personalised experience during your visit to the Site.

Persistent cookies are stored on your device’s hard drive until you delete them or until they reach their expiry date. These cookies may, for example, be used to remember your preferences when you use the Site. The lifespan of these cookies will not exceed thirteen (13) months from the time they are placed on the terminal.

We remind you that, with regard to “optional cookies”, you can change your preferences and withdraw your consent at any time by clicking here.

What can I do to manage cookies stored on my device?

You can accept or refuse optional cookies by cookie category using the Cookie Settings.

What happens if I do not accept cookies?

If you refuse optional cookies, you may not benefit from optimal browsing on the Site.